What we do to make shopping at Dave's Collection risk free.

When it comes to guarantees, we think that words are like water - they dilute. So we've always tried to boil our guarantees down to a handful of words. With no conditions, and no fine print. Here, specifically, is how we stand behind our merchandise and our Web site.

1. Everything we sell are value for money.
2. You have no credit card risk.
3. We'll never misuse the information you provide us.

If we've done our job, then more detail should be unnecessary. But it's below if you'd like to read it.

Value for Money

We , being a store located in the Four Wings Hotel, Bangkok are guaranteed by the hotel management. Other tailor shops in Bangkok are mainly located on the streets and work on a 20% to 30% commission with the taxi drivers and tour guides which makes their prices 20 % or more expensive than us.

Contrary to popular beliefs, our prices are very competitive and reasonable. We do not post unrealistic packages. We have been selling at this incredible price for sometime now, some customers had trouble believing we were serious. Others in the industry told us we were being foolish. But in fact, it's been one of the keys to our success. Please check our promotion for yourself to believe.

Early on, some customers were uncomfortable with the idea of ordering clothes through the mail. Our reputation helped to make them more comfortable.

There was - and is - nothing to lose by trying us out.

In the Internet age, we've discovered two other areas where some customers need reassurance. So we've added two new parts to our policy. Again, the goal is to make shopping with us not only rewarding, but virtually risk free.

No credit card risk

We have a very strict policy regarding the credit card information of our customers. Regardless of what happens on our site - a slip of the mouse (unlikely), a security breach (highly unlikely) - there is no risk to you. In the case of credit card fraud, we'll do our very best to work with the credit card company to assure that the problem is resolved with minimum hassle.

As long as the fraud involves Dave's Collection or our Web site, there are no conditions and no second-guessing. If you say something's wrong, then it is - and we'll fix it.

We'll never misuse information you provide.

When obtaining information from you, we adhere to a simple, common sense principle: we ask for only the information we need to provide the service you've requested. For example, to send you a box of clothing, we need an address. And if you choose to purchase something, we need a credit card number.

Interacting with Dave's Collection via e-mail.

We read every message that comes to us. We also try to respond back within at least 24 hours of its receipt. We never sell or give out e-mail addresses to anyone.

Sales Tour Visit

With respect to the convenience of our global customers, we travel to Europe or USA during the month of April & October to measure our customers personally. If you want us to visit you too during our trip, lease don't hesitate to write us to include you in our visiting customer list.